Refund policy

Returns

• You have 14 days from the date of delivery to request a return.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

• The item must be in its original packaging, including any tags or labels.

• Proof of purchase (receipt or order number) is required for all returns.

Non-returnable items

• Custom-made or personalized products

• Sale or discounted items

• Perishable goods (if applicable)

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us first.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• If the return is due to our error (e.g., defective or incorrect item), we will cover the return shipping costs.

Contact Us

If you have any questions on how to return your item, please contact us at:
grrrgrrr.info@gmail.com